Frequently Asked Questions

Vanishing Hotel - Frequently Asked Questions

Before Your Booking

What important information should I know after making a booking?

Once your booking is confirmed, you'll receive an email titled "Before." Please review this email carefully as it contains essential details about our unique sets, features, and safety guidelines designed to enhance your experience.

Is there an age restriction for Vanishing Hotel?

Yes, Vanishing Hotel is strictly an 18+ venue. All guests must be at least 18 years of age.

What is your cancellation policy?

If you're unable to attend your scheduled appointment, please inform us at least 24 hours in advance. We understand emergencies happen and will make every effort to accommodate your situation.

Are deposits refundable?

No, deposits are non-refundable. However, we're flexible when it comes to adjustments - if you need to modify sets or layouts, please let us know and we'll do our best to accommodate your requirements.

During Your Booking

What should I do if something gets damaged during my visit?

If any items become damaged or if you require assistance during your visit, please notify us immediately.

Can I share my experience on social media?

Absolutely! We'd love to see what you create during your time with us. Please tag us on Instagram @vanishinghotel and use the hashtags #vanishinghotel and #vanishinghotelcurrumbin if you'd like to grant us permission to share your content.

How can I make the most of my Vanishing Hotel experience?

We recommend reviewing your "Before" email thoroughly, arriving on time, and bringing your creative energy! Our unique space is designed to inspire, so come ready to enjoy a one-of-a-kind experience where the ordinary vanishes.